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Welcome to Icicles San Mateo

Welcome to Icicles San Mateo, where the art of handcrafted rolled ice cream meets delightful flavors. Located in the heart of San Mateo, this innovative spot specializes in creating unique ice cream rolls, with popular choices like the Mai Thai and Butterface offering a delicious twist on traditional treats. Committed to inclusivity, Icicles offers dairy-free and vegan options, making it accessible to all. Though the ordering process is kiosk-based and lacks indoor seating, the quality of their ice cream shines through. Each roll, rich and creamy, is a luxurious experience that melts in your mouth. Indulge in a truly exceptional dessert adventure here!

Icicles San Mateo: Reviews & Ratings

Becky V.
Becky V.

Delightful creamy ice cream rolls Ube flavor combo was so good, I chose mixed with condensed milk option. Condensed milk makes everything good. Texture of the ice cream roll is quite interesting, it's thick and creamy. Be careful when scooping with your spoon, because you have to use some force to break it so don't push over your toppings out of your cup! No seats inside No ordering in person. Must order by machine at front door Only one size! No small or large. One is good to share

Marc B.
Marc B.

Pretty good. Came here at night and it came out fast, using the machine was confusing because the debit thing doesn't work so you need to print your receipt and they have to run it through the register

Rebecca N.
Rebecca N.

I'm a sucker for rolled ice cream, but was really hesitant to try Icicles because of the mixed reviews and super steep prices. I recently learned it's actually pretty solid. Service is quick, and the ice cream quality and taste hit the spot. Would definitely recommend if you've never tried rolled ice cream or are looking for a sweet treat in San Mateo.

Rheina C.
Rheina C.

Cute rolled ice cream place. So I'll start off by saying that you mostly order through a kiosk. I saw some people wait in line to order from a physical person, however, you do take them away from making the rolled ice cream. This place was also very busy when we went in. There's no indoor seating as well. However, for how busy it was, we weren't waiting for long and we had a group of 4. The ice cream was so so good and would highly recommend! The only downside is there's just no where to sit.

Finau K.
Finau K.

Icicles has been my all time favorite this summer for ice cream. These rolls of liquid gold is worth the expensive wait lol. I usually get the Mai Thai and my husband gets the Nutella and chill. The Mai Thai has a strong Thai Tea flavor which I love, you cannot ever go wrong when you order it because it's one flavor. As for the Nutella and Chill it seems to fluctuate in flavor as these rolls are freshly mixed sometimes the banana flavor could be more overpowering than the Nutella. After a handful of visits we finally started to ask to balance the flavors or ask for more of a Nutella flavor, the staff was very kind and of course new faces most of the time (student employees/young).The consistency of these rolls feel luxuriously thick, almost like cold clay in your mouth that melts. There could be a long wait if it's busy because they're literally mixing and rolling these ice cream rolls with their hands and requires a lot of strength. Inside it has a cute wall set up for pictures but no seating, you have to stand and wait for your order so keep in mind the parking meter when you visit. They may be on the pricy side but very worth it considering you can see the ingredients/ process of making your rolls. The toppings are a plus if you want more flavor and texture. I always get the toasted marshmallow!

Christine C.
Christine C.

I can't believe I haven't yet left a review for Icicles! My favorite here is their Bravocado that is made with fresh avocado; I think about it from time to time! If they're out of avocado, my next goto is the Mai Thai / Thai tea flavor. Given each order comes with many rolls, my hubby and I always share an order between the two of us. The staff is delightful here. It's a local business I gladly support!

Dan M.
Dan M.

Rolled ice cream . Yum . If Benihana's wanted dessert, this the place to go. There is a self service machine that takes credit card. If unsure on how to use the machine you can also order with the person up front. Being that this place is located in San Mateo Downtown the parking situation can be difficult but not impossible. There is a couple garages nearby and always that Walgreens if needed I always get the bravacado and the bravacado today was served by the manager. Leave it to manager to roll it up, it came out chefs kiss

Location

Welcome to Icicles San Mateo, a captivating ice cream destination nestled in the heart of San Mateo at 222 E 3rd Ave. Specializing in handcrafted ice cream rolls, Icicles brings a unique twist to traditional desserts. This charming eatery proudly offers a diverse menu that caters to various dietary preferences, including vegan and dairy-free options, ensuring everyone can indulge in their delightful treats.

What to Expect:

  • Located within a vibrant community, Icicles San Mateo is designed for both convenience and comfort, featuring:
  • Delivery, takeout, and a drive-thru option for those on the go.
  • A kiosk ordering system that adds a modern touch to your ice cream experience. Please note, there is no indoor seating—just a cozy outdoor covered option.
  • A menu filled with innovative flavors like the popular Mai Thai Ice Cream Rolls with traditional Thai tea, or the adventurous Bravocado Ice Cream Rolls, blending fresh avocado into a creamy delight.
  • All ice cream rolls are beautifully prepared on-site, created with a thoughtful blend of ingredients right before your eyes, ensuring freshness and quality with every bite.

The rich and creamy texture of Icicles’ ice cream rolls has been a point of admiration among guests. Many patrons rave about the “luxuriously thick” feel when enjoying these made-to-order delights. Customers described their experiences as delightful, often highlighting how the texture is reminiscent of cold clay—an intriguing and satisfying consistency that melts in your mouth.

Catering to Everyone: The brand takes pride in its accommodating environment, including:

  • Gender-neutral restrooms
  • Wheelchair accessibility
  • A welcoming space for dogs and families alike, with kid-friendly options available.
  • Payment flexibility, accepting credit cards, cryptocurrency, and mobile payment systems like Apple Pay and Android Pay.

While guests enjoy delectable flavors, it's worthwhile noting some have commented on the ordering process, citing the kiosk system as a bit confusing at first. However, the quick service and the visually engaging process of having ice cream rolled right before your eyes more than make up for it. As one enthusiastic patron, Becky V., beautifully articulates: “Delightful creamy ice cream rolls—condensed milk makes everything good!”

In a market filled with ice cream choices, Icicles San Mateo stands out as a must-try for rolled ice cream lovers and anyone looking to treat themselves to a creative dessert. Come for the deliciousness, stay for the experience, and take a moment to savor the joy of indulgence in every expertly rolled creation. Your tastebuds will thank you!